Test “Are you a conflict-ridden person?”
If you often behave exactly as stated in the sentence in a conflict situation, then give 3 points; from time to time – 2 points; rarely – 1 point.
I threaten or fight.
I try to understand the enemy’s point of view and take it into account.
I'm looking for compromises.
I admit that I am wrong, even if I cannot completely believe it.
I avoid the enemy.
I wish you to achieve your goals no matter what.
I'm trying to figure out what I agree with and what I absolutely don't agree with.
I'm making a compromise.
I give up.
Changing the subject.
I persistently repeat one phrase until I achieve my goal.
I’m trying to find the source of the conflict, to understand where it all started.
I will give in a little and thereby push the other side to make concessions.
I offer peace.
I'm trying to make a joke out of it.
Processing test results:
Type “A”: sum of points numbered 1, 6, 11.
Type “B”: sum of points numbered 2, 7, 12.
Type “B”: sum of points numbered 3, 8, 13.
Type “G”: sum of points numbered 4, 9, 14.
Type “D”: sum of points numbered 5, 10, 15.
Interpretation:
“A” is a tough style of resolving conflicts and disputes. These people stand their ground to the last, defending their position. This is the type of person who considers himself always right.
"B" is a democratic style. These people believe that it is always possible to reach an agreement; during a dispute, they offer an alternative and look for a solution that satisfies both sides.
"B" is a compromise style. From the very beginning, a person is ready to compromise.
"G" is a soft style. A person destroys his opponent with kindness, readily takes the enemy’s point of view, abandoning his own.
“D” is a fading style. A person’s credo is to leave in a timely manner, before a decision is made. Strives not to lead to conflict and open confrontation.
REMINDER
Friends! A conflict situation can radically change your life! Try to make these changes for the better!
1. Before entering into a conflict situation, think about what result you want to get.
2. Make sure that this result is really important to you.
3. In a conflict, recognize not only your interests, but also the interests of the other person.
4. Observe ethical behavior in a conflict situation, solve the problem, and do not settle scores.
5. Be firm and open if you are convinced that you are right.
6. Force yourself to hear your opponent's arguments.
7. Do not humiliate or insult another person so as not to be burned with shame when meeting him and not to be tormented by remorse.
8. Be fair and honest in conflict, do not feel sorry for yourself.
9. Know how to stop in time so as not to be left without an opponent.
10. Value your own self-respect when deciding to enter into conflict with someone who is weaker than you.
Any person can have character traits that predispose them to conflicts in interpersonal communication. In some they are pronounced, in others they are weaker. It is important for us to know whether we have such personal qualities. This will help you correctly assess your behavior in a certain situation and correct it.
Evaluate yourself by choosing one of four options from the answer groups below.
1.How do you react to criticism?
a) As a rule, criticism deeply hurts me;
b) I usually take criticism to heart;
c) I try to take into account if the criticism is fair;
d) I usually don’t pay attention to criticism.
2. Do you trust people?
a) I am of the opinion that it is better not to trust anyone;
b) I almost don’t trust people, I was deceived in them;
c) I trust people when there are no special grounds for mistrust;
d) I usually trust people indiscriminately.
3.Do you know how to fight for your point of view?
a) I always stubbornly defend my views;
b) I defend my views only when I am completely convinced that I am right;
c) I would rather give in than vigorously defend my views;
d) I prefer to give up my views than to conflict over them.
4.Do you prefer to lead or obey?
a) In any business I like to lead myself;
b) I like to both lead and be led by a more experienced comrade;
c) I work more willingly under someone’s leadership;
d) As a rule, I prefer to work under someone else’s leadership and transfer responsibility to him.
5.If someone offended you?..
a) I try to repay the favor;
b) I'm afraid to take revenge because of further consequences;
c) I consider revenge an unnecessary, unnecessary effort;
d) If someone offends me, I quickly forget the offense.
6.They tried to pass you in line?..
a) Capable of throwing such a person out;
b) I swear, but only if others swear;
c) I am silent, although I am indignant;
d) I prefer to retreat, I don’t get into a quarrel.
7.Are you simply “knocked out”?
a) I get upset easily over the most insignificant reasons;
b) I get upset when there are serious reasons for it;
c) I rarely get upset and only for serious reasons;
d) Not much upsets me.
8.Are you “ice” or “fire”?
a) I am hot and quick-tempered;
b) Not very hot-tempered;
c) Rather calm than hot-tempered;
d) A completely calm person.
9.Is it easy for you to tell the truth?
a) I always say what I think, straight to your face;
b) It happens that I can say everything I think;
c) I speak deliberately only after reflection;
d) I will weigh my words more than once before I say anything.
Answers under the letter “a” are scored 1 point, “b” – 2, “c” – 3, “d” – 4 points. Sum up your answers to the questions.
If you received a score of 9–19 points, you are a difficult person to communicate with and sometimes go into conflict not for the sake of business, but “because of principle.” Perhaps, without even admitting it to yourself, you feel satisfaction by giving free rein to your emotions and watching passions flare up around you. Sometimes people say approvingly to your face: “A fighter for the truth,” “Brave, you are not afraid to criticize shortcomings!” But better listen to other sayings: “Save your nerves and the nerves of those around you,” “Don’t boil, otherwise all your energy will turn into steam,” “Your energy, but for peaceful purposes.” Tell yourself honestly: is the useful return from your struggle for justice so great? Your emotions are not helping you in this fight.
If the score is 26–34, then you are unlikely to be a source of conflict. However, few people enjoy communicating with you, since a person who always agrees with everyone on everything is uninteresting. In addition, passivity and the desire to avoid solving problems that arise in the team involuntarily make you an indirect culprit of conflict complications.
And finally, a total of 20–25 points allows us to consider you a completely easy-going, sociable, flexible person, capable of withstanding the aggravation of relationships in a team (including in the family).
However, you should ask yourself whether you were sincere in your answers. Because we try not to see many of our shortcomings. Therefore, check yourself again - slowly, thoughtfully, impartially.
The test allows you to assess the degree of your conflict or tactfulness. Choose one of the three proposed answer options - “a”, “b” or “c”.
Questionnaire
1. Imagine that it starts on public transport
dispute. What are you doing?
a) avoid interfering in a quarrel;
b) you can intervene, take the side of the victim, the one who is right;
c) always intervene and defend your point of view to the end.
2. Do you criticize management at a meeting for mistakes made:
b) yes, but depending on your personal attitude towards him;
c) always criticize for mistakes.
3. Your immediate superior sets out a work plan that seems irrational to you. Would you suggest your plan, which seems better to you:
a) if others support you, then yes;
b) of course, you will support your plan;
c) you are afraid that you may be deprived of your bonus for criticism.
4. Do you like to argue with your colleagues and friends:
a) only with those who are not offended, and when disputes do not spoil your relationship;
b) yes, but only on fundamental, important issues;
c) you argue with everyone and on any occasion.
5. Someone is trying to jump ahead of you in line:
a) considering that you are no worse than him, you will try to bypass the queue;
b) you are indignant, but to yourself;
c) openly express your indignation.
6. Imagine that you are considering an innovation proposal, an experimental work of your colleague, in which there are bold ideas, but there are also mistakes. You know that your opinion will be decisive. What you will do:
a) speak out about both the positive and negative aspects of this project;
b) highlight the positive aspects of his work and offer to provide the opportunity to continue it;
c) you will criticize her: to be an innovator, you cannot make mistakes.
7. Imagine: your mother-in-law (mother-in-law) constantly tells you about the need for savings and frugality, about your wastefulness, and every now and then she buys expensive things. She wants to know your opinion about her latest purchase. What will you tell her:
a) approve the purchase if she enjoyed it;
b) note that this thing is tasteless;
c) quarrel with her again because of this.
8. You met children who smoke. How do you react:
a) you think: “Why should I spoil my mood because of strangers, poorly behaved mischievous people?”;
b) reprimand them;
c) if it was in a public place, you would reprimand them.
9. In a restaurant you notice that the waiter has shortchanged you:
a) in this case, you do not give him the tip that you prepared in advance if he acted honestly;
b) ask him to count the amount again in front of you;
c) this will be a reason for a scandal.
10. You are in a holiday home. The administrator is engaged in extraneous matters, having fun himself, instead of fulfilling his duties: he does not monitor the cleaning of the room and the variety of the menu. Does this bother you:
a) yes, but even if you express some complaints to him, it is unlikely to change anything;
b) you find a way to complain about him, let him be punished or even fired from his job;
c) you take your dissatisfaction out on junior staff (cleaners, waitresses).
11. You argue with your teenage son and find out he's right. Do you admit your mistake:
b) of course, you admit it;
Summarize
Using the key, calculate the number of points.
Each answer option has its own score.
answer “a” - 4 points;
answer “b” - 2 points;
answer “c” - 0 points.
30 - 44 points. You are tactful. You don’t like conflicts, even if you can smooth them out, you easily avoid critical situations. When you have to get into an argument, you take into account how this will affect your official position or friendships. You strive to be pleasant to others, but when they need help, you do not always dare to provide it. Don't you think that by doing so you are losing self-respect in the eyes of others?
15 - 29 points. They say about you that you are too principled or even a conflicted person. You persistently stand up for your opinions, regardless of how it affects your work or personal relationships, and you are respected for this.
10 - 14 points. You are looking for reasons for disputes, most of which are unnecessary and petty. Love to criticize, but only when it benefits you. You impose your opinion, even if you are wrong. Will you be offended if you are considered a scandal-monger? Think about whether there is an inferiority complex hidden behind your behavior?
Note. If necessary, the test must be “adapted” to the classroom.
Appendix 2.
Assertiveness test
Typically, assertiveness is understood as naturalness and independence from external influences and assessments, the ability to independently regulate one’s own behavior and be responsible for it. An assertive person is one who is responsible for his own behavior, demonstrates self-respect and respect for others, is positive, listens, understands, and tries to reach a working compromise. This test will help you find out your level of assertiveness.
Instructions: Select “yes” or “no” from the following options.
1. I am annoyed by other people’s mistakes: no;
2. I can remind a friend of my debt: yes, no;
3. From time to time I tell lies: no;
4. I am able to take care of myself: yes no;
5. I happened to ride as a “hare”: no;
6. Competition is better than cooperation: yes no;
7. I often torment myself over trifles: no;
8. I am an independent person and quite decisive: no;
9. I love everyone I know: yes no;
10. I believe in myself, I have enough strength to cope with current problems:
11. Nothing can be done, a person must always be on guard in order to be able to protect his interests: no;
12. I never laugh at indecent jokes: no;
14. I don’t allow anyone to twist me into ropes. I will protest: no;
15. I support every good undertaking: no;
16. I never lie: yes, no;
17. I am a practical person: yes no;
18. The only thing that depresses me is the fact that I might fail: no;
19. I agree with the saying: “Look for a helping hand first of all at your own shoulder”: no;
20. Friends have a great influence on me: yes no
21. I am always right, even if others think otherwise: yes no
22. I agree that it is not victory that is important, but participation: yes no
23. Before I do anything, I’ll think carefully about how others will perceive it: yes, no
24. I never envy anyone: no
Now count the number of positive answers in the following positions:
1, 6, 7, 11, 13, 18, 20, 23 Count A =
2, 4, 8, 10, 14, 17, 19, 22 Count B =
3, 5, 9, 12, 15, 16, 21, 24 Count B =
THE HIGHEST INDICATOR WAS ACHIEVED IN SCORE A: You have an idea of assertiveness, but you don’t use it much in life. You often feel dissatisfied with yourself and others.
HIGHEST SCORE ACHIEVED IN SCORE B: You are on the right track and can master assertiveness very well. In principle, you are already able to act in the right direction. At times, your attempts to act assertively result in aggressiveness. But it is not important. What student hasn't gotten himself into trouble?
HIGHEST SCORE ACHIEVED IN COUNT B: Despite the results of the previous two calculations, you have a good chance of mastering assertiveness. In short, you have formed an opinion about yourself and your behavior, you evaluate yourself realistically, and this is a good basis for acquiring any skill necessary when contacting others.
LEAST SCORE ACHIEVED IN SCORE A: It is not a tragedy that you fail to take advantage of many of the chances that life gives you. It is important to learn to live in harmony with yourself and know what needs to be done.
LOWEST Score ACHIEVED IN ACCOUNT B: Assertiveness can be learned. As S. Lek said: “Training is everything, even cauliflower is just a well-trained white cabbage.”
LEAST INDICATOR ACHIEVED IN SCORE B: Now this is a problem. You overestimate yourself and are not entirely sincere. It's not so much about self-deception, but about seeing yourself in a better light. It would be a good idea to reflect on yourself.
Appendix 3.
Test “Are you a conflict-ridden person?”Instructions:For each question, select one answer that best matches your behavior.
Questions:
1 . A loud argument began on public transport. What's your reaction?
a) I do not participate;
b) I briefly speak out in defense of the side that I consider to be right;
c) I actively interfere, thereby “causing fire on myself.”
2 . Do you speak out at meetings (classroom hours) with criticism?
a) no;
b) only if I have compelling circumstances for this;
c) I criticize for any reason.
3. Do you often argue with friends?
a) only if these people are not touchy;
b) only on fundamental issues;
c) controversy is my element.
4. At home, an under-salted dish was served for lunch. What's your reaction?
a) I won’t make a fuss over trifles;
b) silently take the salt shaker;
c) I can’t resist making comments.
5 . If someone steps on your foot on the street or in public transport:
a) I will look at the offender with indignation;
b) I will make a dry remark;
c) I will speak out without mincing words.
6 . If someone close to you bought something you didn’t like:
a) I will remain silent;
b) I will limit myself to a short tactful remark;
c) I will cause a scandal.
7 . Unlucky in the lottery. How do you feel about this?
a) I will try to appear indifferent, but I will promise myself never again
participate in it;
b) I won’t hide my annoyance, but I will treat what happened with humor, promising to take
revenge;
c) losing will ruin your mood for a long time.
Grade:
Calculate your total points scored.
From 20-28 points.You are tactful and peaceful, avoid conflicts and disputes, and avoid critical situations at work and at home. Maybe that's why they sometimes call you an opportunist.
From 10-18 points.You are known as a conflicted person. But in fact, you only conflict when there is no other way out and all means have been exhausted. At the same time, do not go beyond the bounds of correctness and firmly defend your opinion. All this earns you respect.
Up to 8 points.Conflicts and disputes are your element. Love to criticize others, but cannot stand criticism of yourself. Your rudeness and lack of restraint pushes people away. It’s difficult with you both at work and at home. Try to overcome your temper.
The test is taken from the book "Collection of Psychological Tests" / Compiled by: L.A. Bogatova, V.V. Gerasimova, L.A. Kudryashova, I.A. Radchuk. - Kazan: KNPO VTI, 2007.
TEST “Standard – non-standard teacher.”
Exercise:The personal and business qualities that the teacher encounters in his students are indicated. Mark with a “+” the qualities that you like in your students, and with a “-” sign what you don’t like in them:
1. Disciplined.
2. Organized.
3.Uneven progress.
4. Out of step with the general tempo.
5.Eruded.
6. Strange in behavior, incomprehensible.
7. Able to support a common cause.
8. Stable achiever.
9. Busy with your own affairs.
10.Fast, “on the fly” grasping.
11.Unable to communicate, conflict-ridden.
12. Jumping up in class with incomprehensible remarks.
13.Pleasant to talk to.
14.Sometimes slow-witted, sometimes cannot understand the obvious.
15. Expresses his thoughts clearly and clearly for you.
16. Not always willing to obey the majority or official leadership
Which plus or minus signs do you have more - on even or odd numbers? If there are more “odd pluses”, we congratulate you: you are a COMPLETELY UNSTANDARD TEACHER.
Test
Pedagogical justice
Question:
1. In the class you appoint a prefect:
a) a student who is friends with teachers
b) a student who studies well
c) a student with good leadership qualities
2. You praise the most in the class:
A) those who are friends with the teacher, tell them everything
B) those who study well and have high results
C) who tries very hard, regardless of the result of the efforts
3. In open lessons you will be entrusted with the most responsible:
a) to one who studies well, who learns
b) work extra with poor students so that they can also prove themselves
c) to those whose parents want to see their children perform
4. While you were away, the glass in the classroom was broken.
a) you will talk to the active class one-on-one with everyone, they will tell everything out of friendship with the teacher
b) talk to those you suspect personally
c) encourage them to confess, tell a cautionary tale and promise not to punish the guilty
5. There is a student in the class with whom you have a conflict and cannot stand him. You:
a) outlive him until he moves to another class (school)
b) apply strict measures and correct his qualities, re-educate him
6. In the staff room they tell a funny story about another teacher.
a) you laugh with everyone
b) make a remark to teachers about the inadmissibility of ridicule
c) remain silent, won’t laugh, try to change the subject
7. Parents think you give your favorites higher grades:
a) you don’t react, let them think what they want
b) at the parent meeting you will try to justify all assessments
c) invite that parent to watch one of the lessons
Grade:
A – 0 points
B – 1 point
B - 3 points
0 to 6- You need the help of a psychologist. You don't understand your teaching mistakes. Children “tolerate” you, sometimes they are afraid
From 7 to 12– You are not always fair in the process of training and education. You can compensate for some of your mistakes by understanding children and their motivations.
From 13 to 16– You are an example for many teachers of our time, but you need to improve, because... the world is changing every day and you need to keep up with modern times. Try not to rush to act and then your actions will be more fair to children
From 17 to 21– You feel all situations perfectly. You have a well-developed sense of justice. Just try not to lecture other teachers, let them themselves “grow” from your silent example.
TestAre you susceptible to stress?
was developed by a psychologist at Boston University Medical Center. You must answer the questions based on how often these statements are true for you. You should answer all points, even if this statement does not apply to you at all.
1. You eat at least one hot meal a day.
2. You sleep 7-8 hours at least four times a week.
3. You constantly feel the love of others and give your love in return.
4. Within 50 kilometers you have at least one person you can rely on.
5. You work out until you break a sweat at least twice a week.
6. You smoke less than half a pack of cigarettes a day.
7. You consume no more than five glasses of alcoholic beverages per week.
8. Your weight matches your height.
9. Your income fully satisfies your basic needs.
10. Your faith supports you.
11. You regularly engage in club or social activities.
12. You have many friends and acquaintances.
13. You have one or two friends whom you completely trust.
14. You are healthy.
15. You can openly express your feelings when you are angry or worried about something.
16. You regularly discuss your home problems with the people you live with.
17. You do things just for fun at least once a week.
18. You can organize your time effectively.
19. You consume no more than three cups of coffee, tea or other caffeine-containing drinks per day.
20. You have a little time for yourself every day.
The following answers are offered with the corresponding number of points:
– almost always – 1;
– often – 2;
– sometimes – 3;
– almost never – 4;
– never – 5.
Now add up the results of your answers and subtract 20 points from the resulting number.
If you dialed less than 10 points,then you can be pleased if you also answered honestly - you have excellent resistance to stressful situations and the effects of stress on the body, you have nothing to worry about.
If your total numberexceeded 30 points, stressful situations have a significant impact on your life and you do not resist them very much.
If you dialed more than 50 points, You should seriously think about your life - is it time to change it. You are very vulnerable to stress.
Take another look at the test statements. If your answer to any statement received 3 points or higher, try to change your behavior that corresponds to this point and your vulnerability to stress will decrease. For example, if your score for point 19 is 4, try drinking at least one cup of coffee per day less than usual.
Start taking a closer look at yourself now, and not when it’s too late.
Today I prepared another test for you.
If you are an entrepreneur or are somehow involved in the trading process and you need to build your team, then to achieve maximum results you need to select people who will work harmoniously with each other.
Therefore, today is a conflict test. There is also one that will also come in handy.
But first, let's figure out what conflict is? And who is a conflicted person?
What is conflict?
Here is the definition of conflict from Wikipedia:
Conflict- a situation or dispute in which each of two parties with opposing views seeks to take a position that is incompatible and opposite to the interests of the other party.
Conflict is a special interaction between individuals, groups, and associations that arises when they have opposing views, positions, and interests.
It is worth noting that conflict can not only be destructive in nature, but also have constructive functions.
The conflicting parties can be social groups of people or individual individuals.
Who is a conflicted person?
A conflict person is a person who manages to develop an increased number of conflicts out of the blue.
Personality conflict is a trait of a person’s character and habits that leads to the maximum frequency of conflicts and a person’s entry into them.
Personal conflict can be determined by a combination of a number of psychological factors, characteristics of temperament, level of aggressiveness, communication skills and the emotional state of a person.
Therefore, conflict is a cumulative indicator that is associated with a person’s personal prerequisites.
Conflict test
Now determine your conflict level.
Take a piece of paper, pen or pencil and try to answer the questions as honestly as possible by choosing one of the answer options A), b) or V). Then use the key to determine the test score. Then open the test result opposite the result obtained.
Conflict Test Questions
1. Imagine that on public transport a quarrel begins. What will you do?
a) I will not interfere in the quarrel
b) I can intervene, take the side of the victim, the one who is right
c) I always intervene and defend my point of view to the end
2. Do you criticize management for mistakes made at meetings?
a) I always criticize for mistakes
b) yes, but depending on my personal attitude towards him
3. Your immediate boss sets out his work plan, which seems irrational to you. Will you suggest your plan, which seems better to you?
a) if others support me, then yes
b) of course, I will offer my plan
c) I’m afraid that I may be deprived of my bonus for this
4. Do you like to argue with your colleagues and friends?
a) only with those who are not offended, and when disputes do not spoil our relationship
b) yes, but only on fundamental, important issues
c) I argue with everyone and on any occasion
5. Someone is trying to get ahead of you without waiting in line. Your actions?
a) I think that I’m no worse than him, and I’m also trying to get around the queue
b) I’m indignant, but to myself
c) I openly express my indignation
6. Imagine that you are considering a project in which there are bold ideas, but there are also mistakes. You know that the fate of this work will depend on your opinion. What will you do?
a) I will speak about both the positive and negative aspects of the project
b) I will highlight the positive aspects of the project and provide the author with the opportunity to continue its development
c) I will criticize: to be an innovator, you cannot make mistakes
7. Imagine that your mother-in-law (mother-in-law) tells you about the need for savings and frugality, about your extravagance, and every now and then she buys expensive antiques. She wants to know your opinion about her latest purchase. What will you tell her?
a) I will say that I approve of the purchase if it gave her pleasure
b) I will say that this thing has no artistic value
c) I will swear, I will quarrel with her because of this
8. In the park you met teenagers who smoke. How do you react?
a) I reprimand them
b) I think: why should I spoil my mood because of strangers, poorly behaved youths?
c) if it was not in a public place, then I would reprimand them
9. In a restaurant you notice that the waiter has shortchanged you. Your actions?
a) in this case I will not tip him, although I was going to do so
b) I’ll ask him to draw up the bill again, in front of me.
c) I’ll tell him everything I think about him
10. You are in a holiday home. The administrator is engaged in extraneous matters, having fun, instead of fulfilling his duties: monitoring the cleaning of the rooms, the variety of the menu... Does this outrage you?
a) yes, and I find a way to complain about him, demanding punishment or even dismissal from work
b) yes, but even if I express some complaints to him, it is unlikely to change anything
c) yes, but as a result I find fault with the service staff - the cook, the cleaning lady, or take my anger out on my wife
11. You argue with your teenage son and find out he's right. Do you admit your mistake?
b) of course, I admit
c) I will try to reconcile our points of view
Answer Key to Conflict Test Questions
| Question number and Question answer ratings | A | b | V |
| 1 | 4 | 2 | 0 |
| 2 | 0 | 2 | 4 |
| 3 | 2 | 0 | 4 |
| 4 | 4 | 2 | 0 |
| 5 | 0 | 4 | 2 |
| 6 | 2 | 4 | 0 |
| 7 | 4 | 2 | 0 |
| 8 | 0 | 4 | 2 |
| 9 | 4 | 2 | 0 |
| 10 | 0 | 4 | 2 |
| 11 | 0 | 4 | 2 |
After you have calculated your score, look at the test results. Click on “+” and you will see your result.
Evaluation of conflict test results
From 30 to 44 points
You are tactful. Don't like conflicts. You know how to smooth them out and easily avoid critical situations. When you have to get into an argument, you take into account how this may affect your job position or friendships. You strive to be pleasant to others, but when they need help, you do not always dare to provide it. Do you think that by doing so you are losing respect for yourself in the eyes of others?
From 15 to 29 points
They say about you that you are a conflict person. You persistently defend your opinion, regardless of how it will affect your work or personal relationships. And for this you are respected.
Up to 14 points
You are petty, looking for reasons for arguments, most of which are unnecessary. Love to criticize, but only when it benefits you. You impose your opinion, even if you are wrong. You will not be offended if you are considered a scandal-monger. Think about whether there is an inferiority complex hidden behind your behavior?
I hope your results please you. If not, then you know what you need to work on. Share your thoughts on this matter in the comments.
Good luck, success and prosperity to everyone.